Privacy Policy
Information Collection
Hell Treasure Au collects personal information when you register an account, participate in our lottery games, or contact our support team. This may include your name, email address, contact details, and payment information. We ensure this data is protected with industry-standard security measures to maintain your privacy and security at all times.
Data Usage
Your personal information is used to provide and improve our services, process transactions, verify identity, and communicate important updates. We may also use aggregated, non-personal data for analytical purposes to enhance user experience. Hell Treasure Au never sells or shares your personal data with third parties for marketing purposes without your explicit consent.
Security Measures
We implement robust security protocols including encryption, firewalls, and secure servers to protect your information. Regular audits and security assessments are conducted to ensure compliance with Australian privacy laws. All employees undergo strict confidentiality training to handle your data responsibly and ethically.
Cookies Policy
Our website uses cookies to enhance functionality and user experience. These small text files help remember preferences, analyze site traffic, and enable certain features. You can manage cookie preferences through your browser settings, though disabling them may affect site performance. Detailed cookie information is available in our separate Cookies Policy.
Age Restrictions
Hell Treasure Au strictly prohibits participation by individuals under 18 years of age. We implement age verification checks and reserve the right to request proof of age documentation. Any accounts found to be registered by minors will be immediately terminated, and all transactions reversed in accordance with Australian gambling regulations.
Third-Party Services
We may engage trusted third-party service providers for payment processing, analytics, or customer support. These partners are carefully vetted and only receive the minimum necessary information to perform their functions. All third parties are contractually obligated to maintain confidentiality and security standards equivalent to our own.
International Data Transfers
As an Australian-based service, we primarily store data within Australia. However, some information may be transferred to and processed in other countries with adequate data protection laws. By using our services, you consent to this transfer, storage, and processing outside your country of residence when necessary for service provision.
Your Rights
You have the right to access, correct, or delete your personal information held by Hell Treasure Au. Requests can be made through your account settings or by contacting [email protected]. We may require identity verification before processing such requests to ensure security. Australian privacy laws provide additional protections you may exercise.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or site notifications. Continued use of our services after updates constitutes acceptance of the revised policy. We recommend reviewing this page regularly to stay informed about how we protect your information.
Contact Information
For privacy-related inquiries or concerns, please contact our Data Protection Officer at [email protected]. We aim to respond to all legitimate requests within 14 business days. If unsatisfied with our response, you may lodge a complaint with the Australian Information Commissioner's Office regarding our handling of your personal information.
Legal Compliance
Hell Treasure Au operates in full compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and other relevant state legislation. We cooperate with regulatory authorities and law enforcement when legally required, while always striving to protect user privacy to the maximum extent permitted by law.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account information is typically maintained for 7 years after account closure for regulatory compliance. You may request earlier deletion of non-essential data through our support channels.